How long will it take before I get my products?
- 2-5 business days is the estimated delivery time for regular delivery, however this timeline may vary based on where you are located
- 12-36 hours is the estimated delivery time for “express delivery” (only in Norway)
- 15 minutes is the time it takes before your product is ready if you've selected "pick up in store" (only in Norway); note: this is only during our store opening hours (see here)
Let us know if you need your product by a specific date and we will do our best to see what we can do; email@example.com
Can I change my delivery address?
- If you contact us right after you made your order we might be able to change this, however if it takes too long we unfortunately won’t be able to change your delivery address as it has been fixed in the system
- If you have any concerns about an order that has already been placed please contact Kristian at firstname.lastname@example.org
Where will you deliver my product?
Choose between the following options: Door/mailbox-delivery to your home, pick-up in a Moods store, or pick-up point
Pick-up point delivery close to where you live